Shipping & Returns
The Wavertree Company ships within 3-5 business days of your confirmed order. We do our best to ship as quickly as possible but many of our items (bentwood shelves, soap and soap dishes) are usually made to order so please be patient as your handmade item is being created just for you! Generally we ship our packages in the U.S via USPS Parcel Select or Priority mail and for International shipments we use First Class mail or Priority Mail. If you would like your order expedited or have specific shipping preferences please let us know!
Refunds and Exchanges
Please let us know if you would like an exchange or refund within 30 days of receiving your item. As long as your item is in the same condition as when you received it we can offer you a refund or exchange it for another item of your preference. If your item has arrived damaged please let us know and we will do our best replace it for you. If you are an international customer and an item has arrived damaged then it is possible that we will only be able to refund you, please contact us directly to figure out the best option @ firstname.lastname@example.org.